Get in touch

Let's Talk About Your IT

Book a free 30-minute assessment, ask a question, or just tell us what's been frustrating you about your current IT setup. No pressure, no obligation.

Reach us directly

Prefer to skip the form? Call or email us. We respond to all inquiries within one business day, usually same day.

Phone
416-258-5051
Mon–Fri, 8am–6pm ET · After-hours emergency available
Email
support@thinkboxnetworks.com
We reply within one business day, usually faster
Location
Greater Toronto Area, Ontario
On-site service available across the GTA

Our response commitments
New inquiry (form / email)1 business day
Critical IT issue (clients)< 1 hour
Standard support request< 4 hours
On-site dispatch (GTA)Same / next day

Book a Free IT Assessment

Tell us about your business. We'll follow up within one business day to schedule a call.

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Thanks for reaching out. We'll be in touch within one business day to schedule your free assessment.

We respect your privacy. Your information is never sold or shared.

Common questions

Before you reach out

What does the free assessment include?

A 30-minute call to understand your business and current IT environment, followed by a written summary of what we observed and what we'd recommend, with no obligation to proceed.

Do you require long-term contracts?

No. We operate on month-to-month agreements. We believe you should stay because the service is excellent, not because you're locked in.

What size businesses do you work with?

We work best with businesses between 5 and 200 employees in the GTA. We're focused on this range because it's where we deliver the most value.

Can you replace our existing IT company?

Yes. We handle transitions regularly and can take over from another MSP, an internal IT person, or a break-fix model. We do a full environment assessment first so nothing falls through the cracks.

How quickly can you onboard us?

Most clients are fully onboarded within one to two weeks. We've done it in 48 hours when businesses had a critical need. We don't drag out onboarding.

Do you offer after-hours emergency support?

Yes. All plans include access to an after-hours emergency line for critical issues, server outages, security incidents, complete connectivity failures.