Legal

Terms of Service

Thinkbox Networks Inc.  |  Last updated: June 1, 2025

Please read these terms carefully before using our website or engaging our services. By using thinkboxnetworks.com or signing a service agreement with us, you agree to these terms.

1. About These Terms

These Terms of Service govern your use of the Thinkbox Networks website and the managed IT services we provide. They form a binding agreement between you (the client or website visitor) and Thinkbox Networks Inc., a company incorporated in Ontario, Canada.

These terms cover website use only. Clients who engage our managed IT services will also receive a separate Service Agreement that governs the specifics of that relationship, including scope, pricing, SLAs, and support obligations. In any conflict between these terms and a signed Service Agreement, the Service Agreement takes precedence.


2. Use of This Website

You may use this website for lawful purposes only. You agree not to:


3. Our Services

Thinkbox Networks provides managed IT services including but not limited to: managed IT support, cybersecurity services, cloud management, network monitoring, helpdesk support, and backup and disaster recovery.

The specific services, pricing, response time commitments, and terms for each client are set out in a written Service Agreement signed before work begins. We do not begin managed services without a signed agreement.

Descriptions of services on this website are for informational purposes. They do not constitute a binding offer and may change without notice.


4. Free Assessments

We offer free IT assessments to prospective clients. These are conducted at no cost and with no obligation to proceed. The findings and recommendations from a free assessment are provided in good faith based on the information available at the time. They do not constitute a guarantee of any particular outcome.


5. Intellectual Property

All content on this website including text, design, graphics, layout, and code is owned by or licensed to Thinkbox Networks Inc. You may not reproduce, copy, distribute, or create derivative works from any part of this website without our prior written consent.

You may share links to our website and reference our company name for legitimate purposes such as reviews, recommendations, or business communications.


6. Accuracy of Information

We make reasonable efforts to ensure the information on this website is accurate and up to date. However, we do not warrant that all content is error-free or complete. Pricing, service availability, and other details may change and the website may not reflect those changes immediately.

Nothing on this website constitutes legal, financial, or professional advice. Always consult a qualified professional for advice specific to your situation.


7. Limitation of Liability

To the maximum extent permitted by applicable law, Thinkbox Networks is not liable for any indirect, incidental, special, or consequential damages arising from your use of this website or reliance on its content.

Our total liability for any claim arising from use of this website is limited to one hundred Canadian dollars ($100 CAD). This does not affect any liability we may have under a signed Service Agreement with you.


8. Third-Party Links

This website may contain links to third-party websites. Those websites are not under our control and we are not responsible for their content, privacy practices, or accuracy. A link does not imply endorsement.


9. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these terms by reference.


10. Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario. Any disputes arising from these terms or your use of this website will be resolved in the courts of Ontario.


11. Changes to These Terms

We may update these Terms of Service at any time. The updated terms will be posted on this page with a revised date. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.


12. Contact

If you have questions about these terms, contact us: